Reggie
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Recent activity by Reggie
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Can I use my Gift Card to book excursions online?
Yes, you can use a Jet2 Holidays by Inspire gift card to book excursions online, but you must do so through the Inspire website or by calling them, not directly on the Jet2holidays website. You can...
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I had an accident whilst on holiday, how do I report this?
If you need urgent medical attention, you must first go to a doctor or hospital.Then you need to contact your Customer Helper in resort or call our 24/7 Customer Helpline on 0044 113 887 0350 for f...
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How do I make a complaint about my holiday?
We're sorry that you have not enjoyed everything about your holiday, and hope that we can help to resolve this.If you have a complaint whilst on holiday with us, please ensure you inform your Jet2 ...
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How do I make a claim for my flight delay compensation?
You can make a claim under EC Regulation 261/2004 (the Regulation) if: ✔ Your flight’s arrival delay is over 3 hours (not the departure delay) (A flight’s take-off delay is not considered when m...
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How do I book car parking at my UK departure airport?
Visit our Airport Car Parking page for more details and to book online.
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Can I take my pet with me?
No, Jet2 does not allow pets on its flights, with the exception of registered assistance dogs. These dogs must be trained by an organization accredited by the International Guide Dog Federation (IG...
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Can I take Ashes on the flight?
Jet2 allows you to transport human and animal ashes to any country they fly into, provided you’ve informed us beforehand and you have a copy of the certificate of death to hand. They can be contact...
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Can I take my wheelchair and/or mobility aids onboard the plane?
Types of assistance If you or any of your party are in need of assistance throughout your journey, we’re here to help. We offer three main levels of mobility assistance from: Check-in to the top ...
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How do I cancel my booking?
The lead name on the booking must be the one to cancel by phoning or contacting us on WhatsApp. You might also be able to cancel via Manage My Booking. The charges below apply from the date we rece...
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Remaining payment and balance of my holiday ?
Your balance is required ten weeks before your departure. This will automatically be taken from the card that you used to pay your deposit, anytime up to midnight. Your balance may not update until...
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