Jet2 allows you to transport human and animal ashes to any country they fly into, provided you’ve informed us beforehand and you have a copy of the certificate of death to hand. They can be contacted via phone, email support or WhatsApp. Jet2 only allows ashes to be taken as part of your hand luggage. Travelling with your loved one’s ashes close to you is an excellent way to ensure that nothing untoward occurs in the hold. Jet2 requires the ashes to be secured within a sealed, airtight container. This could be an urn or any security-friendly container – a scatter tube or a plastic screw top container. Security-friendly containers are non-metallic and thin enough to be scanned by X-ray.
Every country has different rules and regulations regarding transporting ashes, so we suggest thoroughly researching the requirements of your destination country.
Arriving in a foreign country without the correct paperwork could result in your loved one’s ashes being taken from you or customs refusing to let you through. To avoid any stress and disappointment, we recommend contacting the country’s embassy and asking them to clarify what paperwork is needed to transport ashes across their border.
Just to make you aware - Customs may also want to inspect the ashes, so please be prepared for this.
Jet2 allow you to transport ashes within an urn on their flights, providing you follow these rules:
- The urn must be made from materials that can be scanned by X-ray at the security desk. This material could be glass, wood, ceramic, marble or plastic – as long as the urn is non-metallic and not made of too dense a stone, it should get past security with no issues.
- The urn must be airtight – the lid must be secured either by a strong adhesive or with the urn’s own screw-top function.
- The urn must fit within your hand luggage. You cannot travel with the urn alone and must carry it in a carry-on bag.
- The combined weight of the urn and hand luggage must be in line with Jet2’s weight restrictions – 10kg max.
- The hand luggage must fit within Jet2’s size restrictions.
- Jet2 requires you to travel with a copy of the death certificate.
If you wish to carry ashes, we'll need to add a note to your booking to make check-in staff aware, you can contact via phone or WhatsApp.
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